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Administrator/Receptionist

Job Introduction

Join DHU Healthcare as a Receptionist/Administrator - Bank and Make a Difference!

Are you an organised and customer-focused professional looking for a rewarding role in healthcare? DHU Healthcare is seeking Receptionist/Administrators to join our bank staff team, providing essential support to our GP Practices across Leicester, Leicestershire, and Rutland (LLR).

Location: LLR GP Practices
Contract Type: Bank

Why Choose DHU Healthcare?

At DHU Healthcare, our CARE values—Compassionate, Accomplished, Respectful, and Encouraging—are at the heart of everything we do. We provide a supportive and collaborative work environment where our employees play a key role in delivering high-quality patient care.

Join a team where your skills and dedication make a difference every day.

What We Offer:

  • Flexible Work Patterns – Choose shifts that fit your lifestyle

  • Competitive Pay – Based on experience

  • Career Development – Training and progression opportunities

  • Supportive Team – Work alongside experienced professionals

  • Employee Benefits – Including health and well-being support

What You'll Be Doing:

  • Providing front-desk reception services, greeting and managing patients professionally

  • Handling telephone enquiries and directing calls to appropriate team members

  • Booking, rescheduling, and managing patient appointments

  • Ensuring a clean and welcoming reception area for patients and staff

  • Processing and updating patient records in SystmOne

  • Supporting administrative tasks such as correspondence, data entry, and filing

  • Assisting with safeguarding, infection prevention, and confidentiality protocols

What We’re Looking For:

  • Previous administration experience (healthcare experience desirable)

  • IT literacy (Microsoft Word, Excel, PowerPoint, and email systems)

  • Ability to work flexibly and adapt to changing demands

  • Strong communication and organisational skills

  • A positive, team-player attitude with the ability to work independently

  • Full UK driving licence and ability to travel to different GP practices when required

Diversity & Inclusion

DHU Healthcare values diversity and inclusion in our workforce. We welcome applicants from all backgrounds and are committed to eliminating discrimination.

Join Us Today!

If you are looking for a flexible, rewarding role in healthcare administration, apply now and be part of a team that truly makes a difference.

For application support, contact: Careers@DHUHealthCare.nhs.uk

Apply

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