Job Introduction
Help our teams deliver the best possible care, behind the scenes.
Care Navigator (Primary Care)
Location: Eyam and Bradwell Surgery
Hours: 23 hours per week
Salary: £24544
At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference - for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.
With us, every patient interaction matters. At DHU Primary Care, our teams provide high-quality, compassionate primary care to patients across our communities, often when they need us most. Working across GP practices, primary care services and the wider community, our skilled clinical and support teams collaborate to deliver safe, responsive and personalised care.
As a Care Navigator you will:
- Patient-focused reception: Provide a friendly, courteous and professional service to patients both face-to-face and by telephone, managing appointments, queries and signposting appropriately.
- Clinical administration: Process messages, emails, test results, repeat prescriptions and other administrative tasks accurately and promptly, following practice protocols.
- Practice operations: Support the smooth day-to-day running of both surgeries, including opening/closing, maintaining tidy reception and waiting areas, managing post and handling patient payments.
- Teamwork and flexibility: Work collaboratively with the wider practice team, attend training and meetings, and provide flexible cover for planned and unplanned staff absences.
- Professional standards and mobility: Follow all practice, health and safety and confidentiality procedures, maintain a professional appearance, and travel between Eyam and Bradwell Surgery as required.
For you, benefits that work.
We’ll support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and we’ll honour your existing NHS pension pot and holiday entitlement if you’re transferring), to wellbeing support, flexible options and career growth, we’re here to help you thrive at work and in life. For more information on the full range of benefits available click here.
Supporting your growth at every stage.
At DHU Healthcare, we support your growth at every stage of your career. With clear career paths, tailored training, and the DHU Academy, you’ll have the tools and the encouragement to explore new skills and opportunities, take the next step, and make an impact. From leadership programmes and apprenticeships to essential role-specific training, development is part of how we work and shape healthcare together.
A culture where differences matter.
We believe that when everyone feels valued, respected and supported, they can do their best work. We’re proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We are committed to supporting the Armed Forces community and, as a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. For more information on how DHU can support you, please click here.
At DHU Healthcare, your skills, ideas and growth matter.
Join us and be part of something bigger.