Job Introduction
- Anstey Frith House, Leicester Road, Leicester, LE38RN
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing.
Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family. You'll also receive a free Level 1 Health Cash Plan from the Personal Group, covering dental, optical, and therapy costs to support your health and well-being whenever you need it.
Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our enhanced Employee Assistance Programme.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
- Screening referrals
- Managing incoming calls (referral and enquiries)
- Clinician advice to CYP and carers
- Professional referrals including crisis team referrals.
- Be the first clinical point of contact for clinical referrals (self or professional) and enquiries on the telephone, and by online.
- Providing call back support/advice/information gathering with the support of navigator
- Risk assessment when necessary and offer advice to CYP and carer to manage clinical risk.
- Discussing appropriate care pathways with the (self) referrer to agree current needs, expectations of a service and utilisation of the most appropriate pathway and optimal level of care.
- Using System1 to ensure accurate documentation of all episodes of caller interaction are complete and include any adverse events, safeguarding issues and other notifiable matters in accordance with policy, guidelines and best practice.
- Registered Adult Nurse registered with the Nursing & Midwifery Council (NMC).
- Substantial Autonomous practice experience working and multi-professional team.
- Evidence of working with undiagnosed and undifferentiated patients.
- Experience of working with children and young people.
- Knowledge of mental health conditions, diagnoses and clinical risk
- Experience of working as a mental health triage/screening/assessing technician
- Experience in working in community setting
- Right to work in the UK
