Job Introduction
Deputy Operations Manager
Location: Daventry, Danetre Hospital, NN11 4DY
Working Pattern: 37.5 hours
Salary: Band 6.0, £38,383 per annum
At DHU Healthcare, our people are at the heart of everything we do. We’re proud to support internal career progression and to develop leaders who understand our services, our values and our communities. This is an excellent opportunity for a DHU colleague ready to take the next step into a senior operational leadership role.
For you, for them, with us.
For them / With us, experienced DHU leadership matters.
With us, continuity, insight and compassion make the difference. As Deputy Operations Manager, you’ll support the Operations Manager in leading our urgent care services across Northampton.
You’ll bring your understanding of DHU systems, pathways and values to help ensure services remain safe, responsive and high performing. This role plays a key part in supporting our teams on the ground and ensuring patients receive timely, high-quality care across the Northampton footprint.
This is an ideal opportunity for an internal candidate with strong operational experience who is ready to broaden their leadership impact, take on greater responsibility and further develop their management skills.
With us, you will:
- Provide visible operational leadership across UEC services, supporting teams during in-hours and out-of-hours periods
- Support the Operations Manager in the day-to-day delivery of services, ensuring contractual, quality and performance standards are met
- Line manage and develop non-clinical colleagues, promoting a positive, inclusive and accountable team culture
- Oversee rota management, staffing allocation and workforce planning, using your DHU knowledge to balance service need and efficiency
- Support recruitment, appraisals, performance management and staff development within the operational teams
- Monitor performance, identify risks or service pressures, and take action to support continuous improvement
- Work collaboratively with clinicians, managers and corporate teams to deliver DHU-wide objectives
- Represent services at internal and external meetings when required
- Participate in the on-call / duty manager rota, providing senior operational support across a 24/7 service
With us, your wellbeing and development come first.
As a DHU colleague, you already know that we value and support our people. In this role, you’ll continue to benefit from the NHS Pension Scheme, wellbeing support, and flexible approaches where possible, alongside opportunities to grow your career within DHU.
Your existing DHU service, pension and annual leave arrangements will continue to be recognised, supporting a smooth transition into this next step.
With us, your potential becomes progress.
We’re committed to developing leaders from within. This role offers exposure to senior operational decision-making, contract performance, workforce planning and stakeholder engagement providing a strong platform for future career progression within DHU Healthcare.
You’ll be supported through leadership development, role-specific training and opportunities to build on your existing experience, helping you grow with confidence in a complex and rewarding operational environment.
With us, everyone belongs.
We value the experience, commitment and diversity of our internal workforce. We encourage applications from colleagues across DHU who are ready to step into a broader leadership role and continue making a positive impact for patients, teams and services.
