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Job Introduction

Driver
£21,394-£22,383 per annum (pro rata)
14.59 hours per week
Northampton, Kettering and Daventry

We have 7.92 hours per week available in Northampton and Kettering, and 6.67 hours per week available in Daventry. Please make note of which hours and location you would prefer.
 
DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands – a population totalling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile: DHU Healthcare
 
About the role
The post holder will be responsible for driving Company vehicles within DHU Health Care CIC and will ensure the continuing provision of first class support of the medical services of the Company. The Driver will be part of a multi-professional/skilled team including Clinicians and Support Staff providing accessible services to the population across Northamptonshire. The role will be based across the County of Northamptonshire; however it may be necessary to undertake transport duties at any site on behalf of DHU.
A commitment to a quality service and excellence in all that DHU Health Care CIC undertakes are integral to the role and the development of the service.
The post holder will participate in promoting and advancing DHU Health Care CIC, whilst working towards DHU’s Values, behaviours, and principles

 We are always:
  • Compassionate – we show kindness, consideration and understanding in everything we do – and demonstrate our caring nature to our patient, people, and communities.
  • Accomplished – we are available day and night – a response, adaptable, professional NHS partner, providing the best advice, care, and treatment for every individual.
  • Respectful – we recognise the value that individual and team difference bring – welcoming views, listening, being honest, and learning from others’ experiences.
  • Encouraging – we believe everyone matters, so we inspire confidence in other – promoting ‘speaking up’, fostering career-long learning and development, and supporting improvement ideas.
 
Responsibilities:
 
  • Accurately complete full vehicle checks at the start of every shift, immediately reporting and logging any defects, wherever possible ensuring vehicles are in an operational condition at all times i.e. bulb replacement.
  • Ensure appropriately stocked clinician bags/boxes are taken on home visits and kept in accordance with the security policy.
  • Transport Clinicians to required destinations in a timely, safe manner, within the law.
  • Perform any administrative tasks supporting the transport function, as required.
  • Assist with maintaining the cleanliness, general maintenance and associated paperwork of Company vehicles, whilst ensuring that vehicles are roadworthy and adhere to the insurance and legal requirements at all times.
  • Attend training and meetings as and when required to do so by Management
  • Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of the Data Protection Act 1984
  • Communicate outstanding issues to your Manager or duty supervisors before going off duty. In relation to serious issues this must be reported to the Operations Manager.
  • Deal with matters raised under the complaints procedure/protocol and using the procedure/protocol when answering queries and complying with requests from the Complaints Manager for statements and information requests within the specified timeframe i.e. 5 days for statements.
  • Answering all calls in a timely, efficient and courteous manner
  • Greeting patients and entering details onto computer system as and when required.
  • Keeping our patients, the public and ourselves safe and well is part of every role in DHU. 
  • Communication with Clinical and managerial staff within participating Primary Care Trusts and secondary care services
  • Any other reasonable duties as required from time to time. 
 
Essential Skills:
  • 2 years suitable driving experience
  • Ability to maintain strict levels of confidentiality
  • Previous experience of working with staff in a busy service environment
  • Excellent interpersonal/communication skills
  • Good telephone manner
  • Effective time management
  • Accurate record keeping
  • Ability to work under pressure
 
Desirable Skills: 
  • Good level of computer experience
 
In return, we can offer:
Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme – alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more.
 
At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational culture.

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