Please Note: The application deadline for this job has now passed.
Job Introduction
HR Administrator – NHS 111
Derby
£22,816.00 per annum
37.5 hours per week, Monday – Friday (9am – 5pm and one day late cover until 6pm per week)
DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands – a population totaling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile: DHU Healthcare.
About the role
As a HR Administrator, you will be responsible for providing a fully comprehensive, accurate and administrative support to the HR Team by assisting with the recruitment processes by following standard operating procedures, working on projects and research tasks and to undertake general office duties including filing, photocopying and general administration duties as required.
The post holder will participate in promoting and advancing DHU Health Care C.I.C, whilst working towards DHU’s Values, behaviour's, and principles
We are always:
- Compassionate – we show kindness, consideration and understanding in everything we do – and demonstrate our caring nature to our patient, people, and communities.
- Accomplished – we are available day and night – a response, adaptable, professional NHS partner, providing the best advice, care, and treatment for every individual.
- Respectful – we recognise the value that individual and team difference bring – welcoming views, listening, being honest, and learning from others’ experiences.
- Encouraging – we believe everyone matters, so we inspire confidence in other – promoting ‘speaking up,’ fostering career-long learning and development, and supporting improvement ideas.
Responsibilities:
- To take part in interviewing candidates as required
- To manage the 111 HR Inbox, ensuring timely escalation to relevant HR team members
- To draft adverts, job descriptions and person specifications with assistance from the 111 Head of HR/ HRBP
- To place adverts internally and notify employees of such vacancies.
- To take calls and queries from applicants
- To send out application packs
- To arrange interviews as required
- To ensure the HR information system is regularly updated ensuring all new starter information and changes to existing employee information is entered in a timely fashion to meet departmental deadlines.
- To draft offer letters and contracts ensuring accuracy, attention to detail and professional presentation.
- To monitor receipt of new starter information, and to provide to the IT/Payroll/Resourcing teams in a timely way.
- To carry out pre-employment checks, reference/ID/DBS/clinical registration for new starters ensuring compliance with company/NHS standards
- To produce ID Badges and Smartcards for all new employees ensuring Verification of Identity documentation is checked.
- To ensure that employee files are fully complete and audited to in-house standards and in line with Data Protection Legislation/CQC and ISO requirements.
- To take calls and queries from managers and staff by e-mail, phone or in person in respect of general HR queries and to provide accurate, professional, and timely responses.
- To give advice and support on HR processes, systems and policies, escalating queries where necessary
- To liaise with other Departments including Payroll, Resourcing and Training as required
- To generate accurate and professionally presented general correspondence, including letters, minutes, and reports.
Essential Skills:
- A good general standard of education, including English and Math's GCSE or equivalent.
- Working towards Level 3 CIPD qualification or equivalent
- IT proficiency in Word, Excel, PowerPoint, and Outlook
- Proven HR administrative experience within a busy work environment
- Experience of working as part of a team
- Experience of interviewing candidates
- Experience in a high-volume administrative role
- Previous experience of working with computerised system(s) or other mechanisms of recording large data sets
- Previous experience of utilising, updating and inputting information onto HR information systems
- Excellent interpersonal and communication skills, with the ability to communicate at all levels.
- Good organisational skills with a methodical approach
- Professional telephone manner
- High levels of attention to detail/accuracy
- Ability to work in a pressurised and fast paced environment whilst maintaining high standards of work.
- Ability to continually prioritise workload.
- Occasional but pre-arranged attendance during the Out of Hours period to support the business.
- Occasional travel to other sites may be required.
In return, we can offer:
Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme – alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more.
At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational culture.
