Job Introduction
NHS 111 Health Advisor - Oldbury
Salary: £11.67 per hour
Evenings: 30% enhancement
Weekends: 45% enhancement
Rotas: We offer a range of flexible rotas, examples of some of our current rotas are:
4 on 4 off shifts / Evenings / Mornings/ Mon & Sat – Various hours available
Location: Birchfield House, Oldbury
Would you like to be a headset hero?
We are seeking enthusiastic and resilient individuals to be a part of our elite NHS 111 team, who will thrive in this challenging but exciting role based in our fast-paced contact centre. This is your invitation to join us!
To be a part of this you will need:
- 1 year customer service experience.
- Excellent communication and listening skills.
- Ability to work under pressure.
- Willing to learn new skills.
A day in the life of a Health Advisor:
- Triaging patients using NHS pathways to signpost to the most appropriate level of care.
- Being the first point of call for the public for urgent health issues or queries.
- Making a difference to the lives of patients.
- Providing general reassurance and being a beacon of comfort.
But what are the benefits? Well, if that doesn’t excite you, then maybe this will!
- 6 -7 weeks paid training course for you to qualify as a pathways trained Health Advisor and broaden your knowledge.
- NHS benefits like blue light card, NHS pension scheme, enhanced maternity and paternity leave.
- Cycle to work scheme
- Dress down days
- Private medical insurance
- Referral schemes
- Career progression
- Access to discounts
If you like the sound of this, then this may be the job for you!