Job Introduction
IT Infrastructure Manager
As the IT Infrastructure Manager, you will be responsible for the company’s Information Technology infrastructure including servers, backup and associated services. The post provides direction of technical strategy for equipment including technical improvements, the technical services budget, technical security controls. This includes maintaining technology service levels by managing updates, securing technology and managing a team of technical specialists.
Location: Derby or Oldbury
What DHU can offer you:
Working Patterns: We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly team will work with you to find the best fixed pattern for us both.
Competitive salary: £53,770 - £60721 (Band 8a.0)
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
What your typical day looks like:
- Responsible the maintenance and up-keep for all IT infrastructure assets, including servers, storage and network components including their maintenance and support.
- Manage vendor and supplier relationships, ensuring accountability and maintaining detailed records of service deliverables across both project work and business-as-usual (BAU) operations.
- Ensuring that the monitoring of IT performance and capacity is in place with regular reports being provided.
- To ensure all infrastructure faults / outages are resolved in a timely fashion being the first point of escalation past the Service Desk for such incidents.
- To ensure that appropriate backups exist of all infrastructure assets through the implementation of suitable controls and procedures.
- Be the prime point of escalation for IT infrastructure issues.
- To ensure that, in close collaboration with the Head of Cyber Security & IT Project Manager, that all Infrastructure assets have appropriate threat mitigation controls / Intrusion Detection controls, Infrastructure Risks and Project Deliverables.
- Conduct regular one-to-one meetings to provide coaching, reinforce leadership values, and support personal and professional development of team members.
- Management of Infrastructure Support Team including supporting of other Managers within the IT Department.
- Lead on the 3rd line Incident out of hours on-call service along side the Technical Services Manager.
To be a successful IT Infrastructure Manager, you’ll need:
- Significant experience working in a complex IT environment.
- High level of technical knowledge spanning server, storage and Active Directory.
- Experience of planning and implementing highly complex technical changes within a ‘critical infrastructure’ environment.
- Ability to translate strategy into operational plans to deliver IT/Telecommunication/network solutions.
- Degree or equivalent occupational/professional qualification or experience.
- MCSE, or equivalent qualification or experience.
- Ability to motivate and influence others within the organisation.
- Be a key influencer to business decisions regarding ICT operational processes.
- Explaining technical concepts to non-technical staff.
- Ability to work independently without direct supervision, managing and support others to do the same.
- Ability to manage conflicting priorities within a support environment.
- Driven to achieve quality standards.
- Right to work in the UK
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you!
Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.
We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing: Careers@DHUHealthCare.nhs.uk.
At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.
We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.
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