Job Introduction
Operations Manager – UTC
Location: Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY
Progress Your Career Within DHU Healthcare
Are you an experienced DHU colleague ready to take the next step in your leadership journey? We are pleased to offer an exciting internal opportunity for an Operations Manager within our UTC service.
This role presents the chance to further develop your operational leadership skills while continuing to support the delivery of safe, effective, and high-quality patient care across our services. As part of the operational management team, you will play a pivotal role in ensuring service excellence, supporting colleagues, and maintaining our strong commitment to patient-focused care.
At DHU, we pride ourselves on our collaborative, multi-disciplinary approach. You will work alongside passionate clinical and operational leaders, contributing to collective brilliance and continuous improvement across the organisation.
What DHU Can Offer You
Working Pattern:
37.5 hours per week (Full Time)
Working pattern between Monday–Friday with occasional weekend/on-call requirement.
Tactical on-call duties in line with the clinical and operational on-call rota.
Salary:
DHU Band 7.0 (£47,440)
Annual Leave:
25 days + 8 bank holidays (increasing with service up to 33 days + 8 bank holidays) – Pro Rata / Per Annum
Employee Benefits
As a valued member of Team DHU, you will continue to benefit from:
- Health Cash Plan: After six months’ service, access to 24/7 GP support for you and your family, plus a free Level 1 Health Cash Plan (via Personal Group) covering dental, optical, and therapy costs.
- Access to the DHU Hub: Exclusive retail and entertainment discounts, wellbeing resources, health portal access, and enhanced Employee Assistance Programme.
- NHS Pension Scheme: Continuation of NHS pension benefits, recognising your continuous service.
- Car Lease Scheme: Salary sacrifice scheme via NHS Fleet Solutions, supporting hybrid and electric vehicle options.
- Enhanced Maternity/Paternity Leave: Supported by our robust Family Friendly policy.
What Your Typical Day Looks Like
- Provide operational leadership and full support to the Senior Management Team to ensure services operate effectively and efficiently, meeting contractual requirements.
- Lead and manage all non-clinical staff within the service.
- Ensure operational efficiency through effective workforce planning and resource allocation within budget constraints.
- Support the development and implementation of policies and protocols, ensuring compliance with DHU policies and legislative requirements.
- Proactively manage staffing requirements across Operations and Clinical Services.
- Oversee recruitment, performance management, appraisals, and employee relations matters.
- Identify, assess, and support staff training needs in collaboration with DHU Corporate Services.
To Be Successful in This Role, You Will Need:
- Degree-level education or equivalent experience.
- Demonstrable management experience leading and motivating large teams.
- Previous NHS management responsibility and experience.
- Experience working within a busy service environment.
- Strong communication skills with the ability to engage effectively with a wide range of stakeholders.
- Excellent interpersonal skills.
- Proven networking and negotiation skills.
If you are ready to broaden your impact within DHU Healthcare and take the next step in your leadership career, we encourage you to apply.