Please Note: The application deadline for this job has now passed.
Job Introduction
People & Culture Partner
Oldbury
£43,472 per annum
37.5 hours per week, Monday – Friday (9am – 5pm and one day late cover until 6pm per week)
DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands – a population totalling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile: DHU Healthcare.
About the role
As a People & Culture Business Partner, your primary responsibility will be to provide strategic People support to the division’s leaders and managers. You will serve as a trusted advisor, partnering closely with stakeholders to drive people-centric initiatives that align with business objectives and promote a positive and inclusive work culture. This role requires a deep understanding of People practices, strong commercial acumen and excellent interpersonal skills to foster effective relationships across all levels of the division.
The post holder will participate in promoting and advancing DHU Health Care C.I.C, whilst working towards DHU’s Values, behaviours, and principles.
We are always:
- Compassionate – we show kindness, consideration and understanding in everything we do – and demonstrate our caring nature to our patient, people, and communities.
- Accomplished – we are available day and night – a response, adaptable, professional NHS partner, providing the best advice, care, and treatment for every individual.
- Respectful – we recognise the value that individual and team difference bring – welcoming views, listening, being honest, and learning from others’ experiences.
- Encouraging – we believe everyone matters, so we inspire confidence in other – promoting ‘speaking up,’ fostering career-long learning and development, and supporting improvement ideas.
Responsibilities:
- Business partnership – develop strong relationships with leaders and manages to understand their needs and provide strategic support and guidance. Proactively identify people-related opportunities and challenges and recommend appropriate solutions.
- Support the implementation of performance management processes, including goal setting, evaluations, and development plans.
- Lead, engage and manage the divisional People function, ensure the team feel confident in giving ER support and advice that promotes employee wellbeing and is in line with our Values and vision. Support conflict resolution and promote a positive and inclusive environment that fosters employee engagement and satisfaction.
- Ensure adherence to procedures and legal requirements. Stay updated on employment laws, regulation, and best practice to ensure compliance and mitigate risk.
- Localised partnership with divisional leaders to drive colleague engagement activity to support high response rates to surveys and target improved areas of performance.
- People analytics and reporting – collect, analyse, and report People data and metrics to identify trends and insight. Set stretching, realistic targets for team members on People function’s performance that are aligned with the People Strategy and that evidence the People function as an effective, value-add partner.
- Supporting any other People & Culture activities when the need arises.
Essential Skills:
- A good general standard of education, professional degree level
- A relevant professional HR qualification (CIPD level 5, or working towards level 5)
- Delivery and customer focused, with excellent attention to detail.
- Ability to lead, inspire and develop those within the team and key partners.
- Able to deliver and manage conflicting and changing priorities.
- Proven track record in stakeholder management.
- Self-motivated with ability to work individually and as part of a team.
- Excellent verbal and written communication skills.
- Excellent ability to advocate and be an ambassador for values and key business drivers.
- Effective change agent.
- Committed to own CPD.
In return, we can offer:
Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme – alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more.
At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational culture.