Job Introduction
Corporate Receptionist
Contract: Permanent
Salary: £24,853 Pro rata (Band 2)
Hours: Part time, 15 hours per week
Location: Derby
The post holder will be part of a team based in Derby. The post holder will provide a comprehensive Reception and associated administrative service, welcoming callers and visitors to the organisation. A commitment to quality service and excellence in all that DHU Health Care undertakes are integral to the role and the development of the service.
With us, you’ll make the difference.
About the role:
- Adhering to all procedures, protocols, and other relevant memoranda as appropriate
- Providing assistance/training to new members of staff to ensure the maintenance of a high-quality service, as and when required.
- Attending training and meetings as and when required to do so by Management.
- Maintaining strict confidentiality at all times in relation to all issues concerned with the service and adhering to the requirements of the Data Protection Act and Information Governance
- Maintaining equipment – checking systems and printers as necessary and reporting any faults to appropriate members of staff.
- Providing cover for sickness and annual leave.
- Adhering to Health and Safety Policy
- Communicating outstanding issues to your manager or shift replacement before going off duty
- Notifying the line manager of any circumstances which may affect the provision of a high-quality service.
- Keeping our staff, visitors, the public and ourselves safe and well is part of every role in DHU. To maintain high levels of safety all staff are encouraged to openly report incidents and any risk identified in Datix or, where not possible to use Datix, to report as appropriate.
- Proactively provide general administration services and undertake clerical duties in a professional, timely manner, as and when requested
- Ensuring visitors sign in and are made aware of Health & Safety rules and regulations pertaining to the building
To be successful in this role, you will need:
- Customer Service NVQ OR proven work experience as a Receptionist
- 4 GCSEs Grades A-C or equivalent including English and Math’s
- Qualifications and/or training in current information and office technology (Microsoft packages), preferably O365
What DHU can offer you:
Working Patterns: We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly team will work with you to find the best fixed pattern for us both.
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being.
Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.
Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our enhanced Employee Assistance Programme.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.
At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve. To read more about our Equity, Diversity and Inclusion pledge and see the progress we have made, please click here.
We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, Cader Force Adult Volunteers, and military spouses/partners. We value the unique skills and contributions you bring and strive to create a workplace where you can thrive.
#IND4 - Corporate