Receptionist/Healthcare Assistant

Job Introduction

Join our UEC team and make every moment matter.

HCA/Receptionist.

Location: Bassetlaw Hospital

Working Pattern: Bank hours on a 12-month Fixed-Term Contract

Salary: DHU Band 2, £24,554 per annum (pro rata)

At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference – for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.

At DHU Healthcare, our Urgent and Emergency Care teams work on the frontline of the NHS, delivering expert, compassionate care 24/7, 365 days a year. From Emergency Departments and Urgent Treatment Centres to GP surgeries and communities across the East Midlands and beyond, we’re there when people need us most.

Our teams of skilled medical, nursing, allied health, and support professionals all work together to respond quickly and effectively to every patient. We deliver a wide range of services including community nursing, urgent treatment, primary care streaming, urgent on-day primary care, GP home visiting, phlebotomy, community hospital medical cover, telephone consultation support, and palliative care home visiting. With us, you’ll be supported to succeed – in your role, your development, and your career.

As a Healthcare Assistant & Receptionist, you will:

• Welcome patients and support clinicians in a busy urgent and emergency care setting.
• Provide essential observations, patient care and compassionate reassurance.
• Manage reception and administrative tasks to keep services running smoothly.
• Work as part of a supportive, close-knit team delivering high-quality care.
• Play a key role in creating positive, safe patient experiences every day.

We offer a benefits package with your health, happiness and future in mind. You’ll have access to the NHS pension scheme (and we’ll honour your existing NHS pension pot and holiday entitlement if you’re transferring), free secure parking at most sites, birthday leave, and our Health Cash Plan for you and your family – covering dental, optical, therapy costs, and 24/7 GP access after six months. Plus, there’s wellbeing perks, flexible working, a salary sacrifice Car Lease Scheme with low-emission options, enhanced maternity and paternity leave, and a rewarding referral programme. It’s our way of saying thank you.

At DHU Healthcare, we’re here to support your growth – wherever you are in your career. Whether you’re just starting out or ready for your next challenge, we’ll help you take that next step with confidence. With us, development is part of how we work, how we lead, and how we shape healthcare together. You’ll find clear career paths and the encouragement to explore new skills and opportunities. From our Inspire coaching-led leadership programme to role-specific training, apprenticeships, and partnerships like our Integrated Urgent Care course with the University of Derby, we’re committed to helping you develop in ways that matter to you. Essential training is tailored to your role, and support is always within reach – because we know that fulfilled colleagues deliver better care, stronger teamwork, and more impact.

We believe that when everyone feels valued, respected and supported, we can deliver the best care. Compassion, inclusion and purpose go hand in hand, which is why you’ll join a team that’s united by this purpose and driven to do more – together. We’re proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We proudly support Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers and military families – recognising the strengths and dedication they bring. Respect, inclusion and belonging are core to who we are.

At DHU Healthcare, you’ll find a welcoming, supportive environment with wellbeing support, flexible options and career growth. Your career and contribution really matter – for you, for them, with us. 

Apply today and start shaping the future of care.