Job Introduction
Looking for your next step as a Care Navigator? Join DHU Healthcare and Make a Real Difference!
Are you a friendly, organised, and compassionate professional who thrives on supporting patients and helping services run smoothly? DHU Healthcare is seeking a Care Navigator to join our Primary Care teams, providing essential front-line support to patients and clinicians across our Derbyshire practices.
What DHU Healthcare Can Offer You:
Location: Eyam & Bradwell Surgeries, S32 5QH (with flexibility across Derbyshire practices)
Contract: 12-month fixed term contract
Hours: 0 hours
Competitive Salary: £12.21 per hour (Band 2)
What DHU Can Offer You:
Generous Annual Leave Entitlement: 25 days + 8 bank holidays (increasing to 33 days + 8 bank holidays with service) — Pro Rata / Per Annum
Health Cash Plan: Free Level 1 cover after six months, including 24/7 GP access for you and your family, plus dental, optical, and therapy benefits
Access to the DHU Hub: Exclusive shopping and entertainment discounts, well-being resources, and enhanced Employee Assistance Programme
NHS Pension Scheme: Continue your existing NHS pension and holiday entitlement
Car Lease Scheme: Salary sacrifice options for hybrid and electric vehicles through NHS Fleet Solutions
Cycle to Work Scheme: In partnership with Halfords
Enhanced Maternity/Paternity Leave: Supporting your family life
Employee Referral Programme: Earn rewards for recommending new team members
Birthday Leave Guarantee: Take your birthday off or save the day for another time
Free Parking: On-site parking at most locations
Inclusive, Supportive Culture: We celebrate diversity and foster an environment where everyone can thrive
What Your Typical Day Looks Like:
Acting as the first point of contact for patients, providing a warm and professional welcome
Navigating patients to the right care quickly and efficiently – whether that’s a GP, nurse, pharmacist, or other services
Managing appointment bookings and practice communications with accuracy and care
Supporting clinical teams by handling essential admin and digital systems
Providing clear information and signposting to local health and community services
Contributing to practice efficiency, patient satisfaction, and quality improvement initiatives
Working collaboratively with GPs, nurses, and other healthcare professionals
To Be a Successful Care Navigator You’ll Need:
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
A patient-focused, compassionate approach
Confidence using IT and digital systems
Ability to work well in a busy team environment
Commitment to confidentiality and safeguarding principles
Flexibility to support service and rota needs
We understand that digital applications may not suit everyone. If you need to apply in a way that better meets your needs, please contact us and we will gladly provide a suitable format. For more information about our recruitment process, email us at dhutalentacquisition@dhuhealthcare.nhs.uk
At DHU Healthcare, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered. We welcome applications from all individuals and communities we serve.
We are also proud to be a forces-friendly employer, welcoming Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners into our team. Your unique skills are highly valued here.
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