Please Note: The application deadline for this job has now passed.
Job Introduction
Clinical Service Lead (Interim until end of March 2024)
Base- Derby or Chesterfield
£56,406- £65,777
With additional payments for unsociable hours
Hours- 30 per week
Enhancements / Benefits:
You will attract an additional 30% when working Monday to Friday evenings and 45% working weekends.
Generous annual leave entitlement & NHS Pension – we also honour NHS continuous service – bring your entitlement with you!
DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands – a population totalling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at our website.
About the role:
The post holder will support the Clinical Director & Head of Clinical Services in the delivery of Urgent and Primary Care services across DHU Healthcare. The post holder will provide operational and professional clinical leadership to an integrated team ensuring that processes are in place to support the achievement of organisational goals, a culture of patient safety and high standards of care delivery.
An integral part of the role is to ensure that Urgent and Primary Care Service provision across the organisation is of the highest quality and offers maximum effectiveness in meeting patients’ needs and expectations therefore clinical visibility and practice will be required during the In and Out of Hours period.
The post holder will liaise with key stakeholders and represent DHU Healthcare at internal and external meetings representing an Operational delivery focus in conjunction with incorporating Senior Clinical Expertise and Professional credibility. There will be a responsibility to ensure team adherence to the Out of Hours National Quality Standards and agreed key performance indicators to meet contractual requirements across DHU Healthcare.
A commitment to a quality service, excellence in clinical practice and continuous professional development are integral to the role and the development of the service.
The post holder will participate in promoting and advancing DHU Health Care CIC, whilst working towards DHU’s Values, behaviours and principles
We are always:
• Compassionate – we show kindness, consideration and understanding in everything we do – and demonstrate our caring nature to our patient, people and communities
• Accomplished – we are available day and night – a response, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual
• Respectful – we recognise the value that individual and team difference bring – welcoming views, listening, being honest, and learning from others’ experiences
• Encouraging – we believe everyone matters, so we inspire confidence in other – promoting ‘speaking up’, fostering career-long learning and development, and supporting improvement ideas
Responsibilities:
• Provide visible and accessible leadership creating a climate where individuals understand their role and responsibilities and staff are empowered to be effective in their role.
• Ensure the provision of the Out of Hours service and other urgent care services are responsive to the needs of the patient ensuring effectiveness and that patient safety is of paramount importance.
• As part of the Management Team the post holder will be required to manage, constantly review and further develop service delivery for all face to face services ensuring quality standards and key per-formance indicators are consistently met.
• Participate and support the development and monitoring of clinical standards/practice using deci-sion making based on sound clinical knowledge and judgement.
• Day to day responsibilities for the safe and efficient delivery of Urgent and Primary Care services through team performance. Ensuring that the Head of Clinical Services is fully informed of any issues, problems or concerns so that these may be addressed as a matter of priority.
Full duties outlined on the job description attached, or available on request.
Essential Qualifications:
• First level current registered nurse or equivalent professional body registration
• Educated to degree level or equivalent.
• Advanced Practice Qualification
• Non-Medical Prescribing Qualification
• Leadership/management experience
• Full driving licence
Essential Experience:
• Previous experience as a Senior Clinical Manager managing large groups of clinical staff - >2 years.
• Has worked as a Senior Practitioner within an autonomous practice role e.g. Practitioner/Advanced Practitioner/Emergency Care Practitioner >3 years
• Broad clinical knowledge base.
• Suitable operational experience within a healthcare environment: Primary / Secondary Care
• Staff rostering experience including experience of budgets.
• Experience of working in an urgent care setting or a setting which meets the needs of patients with urgent care needs.
• Experienced Leader
• Managing change – instrumental in the implementation and development of change initiatives
• Strong professional leadership qualities and innovative development of clinical practice
• Proven management skills including the ability to lead, empower and motivate a team.
Essential Skills and Knowledge:
• Excellent interpersonal/communication skills.
• Proven leadership and team building skills.
• Excellent problem-solving skills.
• Effective time management.
• Excellent Organisational skills
• Ability to negotiate at Senior Management level.
• Ability to prioritise workload and delegate effectively.
• Ability to interpret data at a clinical and operational level.
• Recruitment and personnel issues
• Effective team player
• Ability to be visible and credible in clinical areas and listen to staff and patients.
• Critical thinker
• Competent in the use of IT i.e. Microsoft Word, Excel, Outlook and other electronic media
In return, we can offer:
Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme – alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more.
At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational cult
Base- Derby or Chesterfield
£56,406- £65,777
With additional payments for unsociable hours
Hours- 30 per week
Enhancements / Benefits:
You will attract an additional 30% when working Monday to Friday evenings and 45% working weekends.
Generous annual leave entitlement & NHS Pension – we also honour NHS continuous service – bring your entitlement with you!
DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands – a population totalling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at our website.
About the role:
The post holder will support the Clinical Director & Head of Clinical Services in the delivery of Urgent and Primary Care services across DHU Healthcare. The post holder will provide operational and professional clinical leadership to an integrated team ensuring that processes are in place to support the achievement of organisational goals, a culture of patient safety and high standards of care delivery.
An integral part of the role is to ensure that Urgent and Primary Care Service provision across the organisation is of the highest quality and offers maximum effectiveness in meeting patients’ needs and expectations therefore clinical visibility and practice will be required during the In and Out of Hours period.
The post holder will liaise with key stakeholders and represent DHU Healthcare at internal and external meetings representing an Operational delivery focus in conjunction with incorporating Senior Clinical Expertise and Professional credibility. There will be a responsibility to ensure team adherence to the Out of Hours National Quality Standards and agreed key performance indicators to meet contractual requirements across DHU Healthcare.
A commitment to a quality service, excellence in clinical practice and continuous professional development are integral to the role and the development of the service.
The post holder will participate in promoting and advancing DHU Health Care CIC, whilst working towards DHU’s Values, behaviours and principles
We are always:
• Compassionate – we show kindness, consideration and understanding in everything we do – and demonstrate our caring nature to our patient, people and communities
• Accomplished – we are available day and night – a response, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual
• Respectful – we recognise the value that individual and team difference bring – welcoming views, listening, being honest, and learning from others’ experiences
• Encouraging – we believe everyone matters, so we inspire confidence in other – promoting ‘speaking up’, fostering career-long learning and development, and supporting improvement ideas
Responsibilities:
• Provide visible and accessible leadership creating a climate where individuals understand their role and responsibilities and staff are empowered to be effective in their role.
• Ensure the provision of the Out of Hours service and other urgent care services are responsive to the needs of the patient ensuring effectiveness and that patient safety is of paramount importance.
• As part of the Management Team the post holder will be required to manage, constantly review and further develop service delivery for all face to face services ensuring quality standards and key per-formance indicators are consistently met.
• Participate and support the development and monitoring of clinical standards/practice using deci-sion making based on sound clinical knowledge and judgement.
• Day to day responsibilities for the safe and efficient delivery of Urgent and Primary Care services through team performance. Ensuring that the Head of Clinical Services is fully informed of any issues, problems or concerns so that these may be addressed as a matter of priority.
Full duties outlined on the job description attached, or available on request.
Essential Qualifications:
• First level current registered nurse or equivalent professional body registration
• Educated to degree level or equivalent.
• Advanced Practice Qualification
• Non-Medical Prescribing Qualification
• Leadership/management experience
• Full driving licence
Essential Experience:
• Previous experience as a Senior Clinical Manager managing large groups of clinical staff - >2 years.
• Has worked as a Senior Practitioner within an autonomous practice role e.g. Practitioner/Advanced Practitioner/Emergency Care Practitioner >3 years
• Broad clinical knowledge base.
• Suitable operational experience within a healthcare environment: Primary / Secondary Care
• Staff rostering experience including experience of budgets.
• Experience of working in an urgent care setting or a setting which meets the needs of patients with urgent care needs.
• Experienced Leader
• Managing change – instrumental in the implementation and development of change initiatives
• Strong professional leadership qualities and innovative development of clinical practice
• Proven management skills including the ability to lead, empower and motivate a team.
Essential Skills and Knowledge:
• Excellent interpersonal/communication skills.
• Proven leadership and team building skills.
• Excellent problem-solving skills.
• Effective time management.
• Excellent Organisational skills
• Ability to negotiate at Senior Management level.
• Ability to prioritise workload and delegate effectively.
• Ability to interpret data at a clinical and operational level.
• Recruitment and personnel issues
• Effective team player
• Ability to be visible and credible in clinical areas and listen to staff and patients.
• Critical thinker
• Competent in the use of IT i.e. Microsoft Word, Excel, Outlook and other electronic media
In return, we can offer:
Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme – alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more.
At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively promoted. We believe that every individual, regardless of their background, deserves the right to access quality healthcare services and to be treated with respect and dignity. Our commitment to Equity, Diversity, Inclusion, and Belonging is at the heart of everything we do, from patient care to our organisational cult
