Please Note: The application deadline for this job has now passed.
Job Introduction
Are you an enthusiastic and resilient individual seeking an opportunity to make a real difference? DHU Healthcare has a rewarding opportunity for you!
Join our team of Non-Clinical Pathway Trainers at the forefront of providing essential support to those in need.
Discover job satisfaction as you begin your rewarding new career journey. Your commitment to supporting the NHS 111 service exemplifies your contribution to maintaining the highest level of delivery we offer daily at DHU.
Your new colleagues comprise a compassionate community of Non-Clinical Pathway Trainers dedicated to supporting the NHS frontline, working collaboratively as a team to achieve collective brilliance.
What DHU can offer you:
Working Patterns: We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly talent team will work with you to find the best fixed pattern for us both.
Comprehensive Training: Successful candidates will undergo four weeks of full-time training, led by a team of dedicated trainers followed by three weeks of supported practice. You`ll be trained on NHS Pathways systems, a recognisable licence that you`ll receive on completion of training. Further details will be provided during the interview process. Note: No medical background is required.
Competitive salary:
From £28,407
• Daytime shifts: £14.53per hour
• Evenings and night shifts: 30% enhancement (time + 30%)
• Daytime shifts: £14.53per hour
• Evenings and night shifts: 30% enhancement (time + 30%)
• Weekend shifts: 45% enhancement (time + 45%)
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays.
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing.
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing.
Health Cash Plan: We take care of your health and wellbeing with health cash plans provided through Westfield Health. A health cash plan allows you to claim money back, up to set limits, towards the cost of your essential healthcare, as well as providing access to valuable health and wellbeing services.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.
What your typical day looks like:
- Induction of new advisors into DHU 111.
- Facilitation of NHS Pathways and DHU training modules to new and existing staff.
- Support and development of new and existing staff.
- Service delivery support, through triage patients or providing advice to health advisors.
To be a successful you’ll need:
- MUST have experience or a qualification in teaching or training (i.e. Classroom or remote classroom facilitator delivery)
- Must have strong organisational skills to update and maintain manual and computerised training records accurately and in a timely manner.
- Must possess excellent communication skills to interact effectively with various stakeholders.
- Must have a flexible approach to work, being able to cover day time and evening training courses and at multiple sites, as required.
More information on our recruitment process can be found here or reach out to our team of talent acquisition professionals by emailing: 111hrrecruitmentteam@dhuhealthcare.nhs.uk
At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.
We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.
