Job Introduction
Secretary of Heads of Service
Location: Derby
Contract Type: Permanent
Hours per week: 20.5
Salary: £24,071 (Band 3)
At DHU Healthcare, we are seeking a highly organized and proactive individual to join our Clinical Governance Department as a key administrative support professional. In this vital role, you will provide comprehensive secretarial and administrative services to the Corporate and Heads of Clinical Governance, contributing to the effective and efficient delivery of departmental operations. You will play an essential part in supporting meetings, managing diaries, handling correspondence, and ensuring the smooth running of governance processes that underpin the organisation’s commitment to patient safety, quality, and continuous improvement.
What your typical day looks like:
- assisting in maintaining the diary for the Corporate / Heads of Clinical Governance ensuring that appropriate supporting documentation is provided to them relating to appointments
- processing correspondence and ensure all mail, including the outlook mailbox, is effectively and efficiently managed in a timely manner
- managing the external post within the department e.g. letters sent to complainants and external documents received
- Co-ordinating queries and take telephone calls for the Corporate / Heads of Clinical Governance as required in a professional manner, ensuring details and messages are passed through as appropriate in a timely fashion
- Taking minutes of meetings and capturing action points at meetings from Microsoft Teams recordings
- Maintaining appropriate secretarial filing, retrieval and record systems within the department
- Managing the staff compliments process – i.e. logging on Datix, notifying line managers and Senior Leadership team, drafting letters to staff from the Chief Executive
- Meet and greet visitors for the Corporate / Heads of Clinical Governance ensuring that they are well looked after with refreshments, informed and guided to the relevant meeting room
To be a successful in this role, you will need:
- GCSE English/Maths or equivalent
- Qualifications and/or training in current information and office technology (Microsoft packages)
- Previous significant Secretarial experience
- IT literacy skills in Word, Excel, PowerPoint
- Able to travel to other locations when required
What DHU can offer you:
Working Patterns: We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly team will work with you to find the best fixed pattern for us both.
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being.
Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.
Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our enhanced Employee Assistance Programme.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.
We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing: Careers@DHUHealthCare.nhs.uk.
At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.
We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.
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