Job Introduction
Corporate Receptionist
Enhance your career as a Corporate Receptionist with DHU Healthcare!
The post holder will provide a comprehensive reception and administrative service, welcoming callers and visitors to the organisation. A commitment to quality service and excellence in all that DHU Health Care CIC undertakes is integral to the role and the development of the service. The post holder will also participate in promoting and advancing DHU Health Care CIC.
Location: Derby
What DHU can offer you:
Working Patterns: 15 hours per week
Competitive salary: £23,615 (Band 2) – Pro Rata
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing.
Health Cash Plan: We take care of your health and wellbeing with health cash plans provided through Westfield Health. A health cash plan allows you to claim money back, up to set limits, towards the cost of your essential healthcare, as well as providing access to valuable health and wellbeing services.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
What your typical day looks like:
- Welcoming visitors with appointments as they arrive at the Company reception.
- Answering telephone calls, both internal and external, using agreed protocols and standards in an efficient and courteous manner.
- Ensuring only authorised personnel enter the building.
- Managing receipt of deliveries and onward distribution.
- Ensuring visitors sign in and are made aware of Health & Safety rules and regulations pertaining to the building.
- Proactively provide general administration services and undertake clerical duties in a professional, timely manner, as and when requested.
- Maintain manual/computerised records as required to a high standard.
- Booking of meeting rooms in a timely manner and associated tasks.
- Maintaining strict confidentiality at all times in relation to all issues concerned with the service and adhering to the requirements of the Data Protection Act and Information Governance.
- Maintaining equipment – checking systems and printers as necessary and reporting any faults to appropriate members of staff.
- Providing cover for sickness and annual leave.
To be a successful Corporate Receptionist you’ll need:
- Customer Service NVQ or proven work experience as a receptionist.
- 4 GCSEs Grades A-C or equivalent including English and Math’s.
- Effective communication skills with a variety of media and all levels of staff within the company as well as external agencies.
- Computer experience (e.g., Word/Excel and other packages) as well as email systems and other electronic media.
- Flexibility to meet service/Rota needs.
- Right to work in the UK.
More information on our recruitment process can be found here or reach out to our team of talent acquisition professionals by emailing: Careers@DHUHealthCare.nhs.uk
At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.
We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.