Job Introduction
Drive progress, support our people, and shape how we work.
First Line Analyst
Location: Derby
Salary: £30,809 ( Band 5 )
Contract: 37.hours, Permanent
At DHU Healthcare, every role matters. We're a team driven by compassion, respect, and encouragement, where contributions are valued and every voice is heard. Together, we make an impact and help shape the future for our patients, colleagues, and communities.
With us, every role makes the difference. Our corporate teams drive progress, solve challenges, and work together to help shape the future of healthcare
As a First Line Analysts you will be responsible for providing the first line of support for Data Services. Reporting requests and issues, and ensuring the timely delivery of recurring reporting, dashboards, and analytical products across DHU. Working as the primary operational resource within the Data Services department, the role is responsible for managing assigned requests, maintaining existing reporting solutions, and completing recurring, BAU, activities.
Key Areas of Responsibility and Accountability:
- Delivery of all recurring reporting activities within agreed timescales
- Timely management of assigned service requests
- High levels of report accuracy and data quality
- Positive stakeholder feedback
- Contribution towards improving existing reports and processes
- Consistent adherence to Data Services standards and documentation
- Act as the first point of contact for assigned reporting requests.
- Own assigned tickets through to completion.
- Deliver recurring reports and dashboards.
- Complete scheduled BAU reporting activities.
- Develop and maintain reports using SQL, Power BI, and SSRS.
- Produce ad-hoc reports where required.
- Refresh, validate and publish reporting outputs.
- Maintain existing reporting solutions.
- Identify opportunities to improve reporting processes.
- Assist with automation initiatives.
- Produce and maintain technical documentation.
- Participate in knowledge sharing across the team.
To be Successful in this role, you will need:
- Minimum of 2 years’ experience within a reporting or data focused role
- Strong SQL development
- Experience developing PowerBi reports
- Ability to troubleshoot reporting issues
- Delivering operational reporting
- Producing recurring reporting
With us, your wellbeing comes first.
We offer a benefits package with your health, happiness and future in mind. You'll have access to the NHS pension scheme (and we'll honour your existing NHS pension pot and holiday entitlement if you're transferring), free secure parking at most sites, birthday leave, and our Health Cash Plan for you and your family — covering dental, optical, therapy costs, and 24/7 GP access after six months.
Supporting your growth at every stage.
At DHU Healthcare, we support your grovvth at every stage of your career. With clear career paths, tailored training, and the DHU Academy, you'll have the tools and the encouragement to explore new skills and opportunities, take the next step, and make an impact. From leadership programmes and apprenticeships to essential role-specific training, development is part of how we work and shape healthcare together.
A culture where differences matter.
We believe that when everyone feels valued, respected and supported, they can do their best work. We're proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We are committed to supporting the Armed Forces community and, as a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process.
At DHU Healthcare, your skills, ideas and growth matter.
Join us and be part of something bigger.
