Please Note: The application deadline for this job has now passed.
Job Introduction
Clinical Governance Clinician
Elevate your career as an Clinical Governance Clinician with DHU Healthcare!
As the Integrated Governance Clinician, you will be part of a skilled team, expected to support the Head of Integrated Governance for the DHU 111 service with the implementation and management of the clinical governance strategy. You will provide support on a broad range of clinical governance and patient experience activities, in liaison with other key professionals and senior managers within DHU. Your role will also involve embedding proactive clinical governance as part of the organization’s vision and commitments to ensure high-quality patient care.
Location: Derby or Oldbury
What DHU can offer you:
Working Patterns: We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly team will work with you to find the best fixed pattern for us both.
Competitive salary: £35,392 (Band 6)
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Employee benefits:
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing.
Health Cash Plan: We take care of your health and wellbeing with health cash plans provided through Westfield Health. A health cash plan allows you to claim money back, up to set limits, towards the cost of your essential healthcare, as well as providing access to valuable health and wellbeing services.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
What your typical day looks like:
- Directly line manage members of the Clinical Governance team. Promoting professional behaviour of the Clinical governance staff monitoring communication, grievances, attendance and annual leave processes.
- Promote incident reporting systems across clinical services and ensure incidents are being reported, action is being taken and outcomes are monitored within the services and departments
- Inform the Head of Integrated Governance 111 of any concerns from Datix incident reporting, complaints and Health Care Professional feedback
- Ensure root cause analysis is undertaken for all serious clinical incidents and where appropriate support DHU staff and those who are involved in any incident through the process
- Assist and support the Integrated Governance department, in the processing of complaints, feedback, compliments and incidents
- Supporting investigation leads in the investigation of serious incidents, proving feedback and undertaking quality checks
- Produce high quality documentation in the agreed timescale to support staff by using appropriate software including: Datix, Word, PowerPoint, Adastra, SystmOne, Excel, Outlook, amongst others
- Ensure Datix incidents are reviewed on a daily basis to identify potential SI’s and ensure they have been assigned appropriately, managing and closing incidents in line with Policy
- To assist in the analysis of the database of clinical incidents, complaints, patient feedback and clinical negligence claims to identify trends and work with staff to identify and resolve problems
- Liase with other agencies which require additional investigation reports to support with their SI investigations such as EMAS, NEMS, SCAS and the Coroner (for all the regions DHU 111 covers). These investigation reports all require clinical input
- Provide cover for the Head of Clinical Governance as required
To be a successful Clinical Governance Clinician you’ll need:
- Clinical professional qualification – first level registered nurse or other allied health professional
- Degree or equivalent qualification or equivalent experience
- An understanding of medical terminology and clinical presentations
- Understanding of legal principals relating to patient care, clinical negligence and professional codes of conduct
- Working knowledge of clinical risk management, clinical governance, effectiveness and service quality issues
- Broad understanding of the NHS and CQC external regulatory environment
- Able to work at strategic and operational level autonomously
- Able to collect, understand, analyse and summarise qualitative and numerical data
- Proven track record in prioritising a busy workload – being able to prioritise competing demands
- Ability to prepare reports for a variety of audiences with accuracy and attention to detail.
More information on our recruitment process can be found here or reach out to our team of talent acquisition professionals by emailing: Careers@DHUHealthCare.nhs.uk
At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.
We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.