Job Introduction
Every day brings a chance to make a difference.
Information Requests Officer
Contract: Fixed term 6 months, 37.5 hours per week
Location: Derby
Band 3: £24,853 pro rata
At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference - for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.
With us, every role makes the difference. Our corporate teams drive progress, solve challenges, and work together to help shape the future of healthcare.
This role will be responsible for tracking all Data Subject Rights and other third-party data requests received by DHU Healthcare to ensure compliance with GDPR and associated legislative requirements. In addition, providing support to the wider organisation in relation to the compliance and secure use of personal information to meet the business objectives of DHU Healthcare
Behind every patient interaction is a team making it possible. Our corporate colleagues keep services running smoothly and help shape the future of care.
As an Information Requests Officer you will:
- Coordinate the processing of information requests and enquiries made under the Data a Protection Act & GDPR in line with internal DHU policies & procedures and UK Data Protection legislation
- Give detailed consideration to complex requests and apply appropriate redactions / exemptions as outlined in the Data Protection Act and DHU policies & procedures, working closely with DHU staff to ensure redactions are appropriate
- Manage a varied and complex workload, prioritising tasks across multiple information requests and taking decisions on redactions, erasures, restrictions
- Act as a key point of contact and assist DHU’s Information Governance & Data Protection Team in the collation of cross cutting DPA requests, enquiries or complaint
- To maintain an awareness of the GDPR and related data protection legislation
- Assist with addressing queries/complaints and respond to the identification of and resolution of data quality issues ensuring that data subject rights are met where possible
- Ad hoc administrative tasks associated with the role
We offer a benefits package with your health, happiness and future in mind. You'll have access to the NHS pension scheme (and we'll honour your existing NHS pension pot and holiday entitlement if you're transferring), free secure parking at most sites, birthday leave, and our Health Cash Plan for you and your family — covering dental, optical, therapy costs, and 24/7 GP access after six months. Plus, there's wellbeing perks, flexible working, a salary sacrifice Car Lease Scheme with low-emission options, enhanced maternity and paternity leave, and a rewarding referral programme. It's our way of saying thank you.
Developing people, strengthening teams.
With us, your development matters. Whether you're starting out or ready for your next challenge, we offer clear pathways to help you grow with confidence wherever you are in your career. Essential training is tailored to your role, and support is always within reach - because we know that fulfilled colleagues deliver better care, stronger teamwork, and more impact. From coaching-led leadership through our Inspire programme, partnerships like the Integrated Urgent Care course with the University of Derby, and apprenticeships, we'll help you develop in ways that matter to you. We encourage you to explore new skills and embrace opportunities
A culture where differences matter.
We believe that when everyone feels valued, respected and supported, they can do their best work. We're proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We are committed to supporting the Armed Forces community and, as a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. For more information on how DHU can support you, please click here
Join us and be part of something bigger.